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I had a flood!
My downstairs condo was badly flooded from my upstairs neighbor’ water line to refrigerator. Titan were on the dry out within one hour of my call on a Sunday afternoon of a holiday weekend. I was not in town and kept totally informed of repairs, scheduled and cost throughout the procedure. I used Titan for dry out and tear down and reconstruction. It was repaired to perfection. I am beyond grateful. All of the staff from office to supervisors and technicians were Professional, polite, and excellent!! I highly recommend them.
They Cared About Us
Mari, Kali, Jose and Abel were very professional and cared about our well being. Rudi has great crew working for him. On time and easy to work with. I would recommend them for your water mitigation needs. Ed and Michael are very experienced and educated us about the Restoration process along the way. Sergio and Rafael are great team, their work ethic and empathy towards us was appreciated. The Titan Restoration team was also Covid-19 compliant during the whole project. Thank-you
Titan did an Impressive job on my house!
Titan did an Impressive job on my house that had mold damage. It took a while, but when they were done its like I never had any damage. The guys at Titan even let me pick out my new flooring and shower tiles, The house looks so much better. what an upgrade. Thank you Titan Restoration. I’m a very happy man.
Leaky Dishwasher – Lots of Damage
Our dishwasher was leaking water and we did not notice it until out wood floor was damaged in two rooms and the kitchen cabinets were damaged due to the leak. Allstate Insurance call Titan Restoration which responded immediately by coming to our house with drying fans and cleaned up the water. Titan Restoration removed all the damaged wood and the damaged kitchen cabinets. The had the cabinets remade at their cabinet shop , helped us pick out the new wood floor and started to work. They were very, very professional and the work they did was great. The workers were always on time, informed us every day what they were going to do and at the end of the day explained to us what they had accomplished and asked if we were satisfied. Everyday when they left, the workers cleaned up all scraps and made sure the floors were very clean. We have never had such professional workers in our home before this. If we ever need repairs in the future, we will demand that we get Titan Resolution to do the work.
Titan Goes That Extra Mile
Titan is great at what they do and they add a personal touch to go the extra mile! The staff genuinely care and it shows through their composure, you can even hear the smile on their faces when talking on the phone. Yes you can use any restoration company for your needs, but you won’t be treated like family unless you go to Titan Restoration!!!
Titan is a Top Notch Company
Titan Restoration was awesome in repairing water damage in my Mother’s home due to a faulty water softener in the garage. Repairs to drywall and molding spanned 3 different rooms (garage, laundry room, and dining room) and it all looks great, like the damage never happened. They also managed the replacement of the softener and an old water heater that also needed replacing. Their office staff was courteous and professional as well. This a top-notch company!
Great customer service from everyone.
Rudy especially demonstrated empathy & had a very caring manner. Ed was excellent! He listened & carefully explained the process & was very responsive. Steve was good to work with, thorough, patient, & professional.”
Which three words best describe Titan Restore? Professional, caring, & responsive!!
Great Service – I’m Over the Moon!
Our kitchen sink backed up and flooded part of the area. Titan was contacted through our insurance (State Farm) to re mediate. They came out removed the affected cabinets and installed a temporary sink. Do to the damage, and the way the kitchen was originally done (counter-top and back-splash were the same tile as the floor) we had to do a full replacement. All the work that was done was done in a professional and timely fashion. The only delay was the counter-top install and that was due to Lowes not Titan. I am over the moon with the outcome, each crew member was courteous and professional. They showed up on time and cleaned up the site prior to leaving. I also had Titan install an additional pantry/storage area and it turned out fantastic. Everyone that I dealt with was professional and knowledgeable from the front office Roy and Nayelly to the crew: Paul, big Mike, Able, Ricky, Mike (Ricky’s cousin) and I’m certain a few I forgot. I would highly recommend using Titan.
Positive: Punctuality, Quality, Responsiveness, Value